WHEN GOOGLE DRIVE IS NOT WORKING OR NOT VISIBLE IN FINDER
This article relates to when you go to access Google Drive and cannot find anything in the finder menu:
There are 3 main ways to determine what is going on and this can be done via the Google Drive icon in the top Menu bar. The ways it can present are:
- Google Drive icon is greyed out and when you click it, it says "Sign In"
- Google Drive icon is greyed out and when you click it, it shows a spinning wheel.
- There is no Google Drive icon in the top Menu
How to Fix:
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Google Drive icon is greyed out and when you click it, it says "Sign In"
- Go to the Top menu and click the Google Drive icon.
- When the option to "Sign In" shows, select this.
- A new window will open requesting a google email address. Put your school email address in.
- This will then boot to WYSE SSO (Single Sign On) window. Please put in your Wyse username and password.
- Google Drive icon is greyed out and when you click it, it shows a spinning wheel
- Go to the Top menu and click the Google Drive icon.
- When the window shows up, click the settings cog in the top right hand corner and select 'Quit' from the dropdown menu
- Go to the Applications folder and double click on 'Google Drive'
- This should reload your google drive and it will either show 'Sign In' (If it does, go back to step 1) or it will show your user name and Google Drive details which means it's logged in and you should see it in the Finder sidebar.
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There is no Google Drive icon in the top menu.
- Go to the Applications folder and double click on 'Google Drive'
- In the top menu you should see the Google Drive icon appear.
- Click the Google Drive icon, it will either show 'Sign In' (If it does, go back to step 1) or it will show your user name and Google Drive details which means it's logged in and you should see it in the Finder sidebar.